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Step by step procedures

Here you will find some short explanatory videos so you can learn how to use our virtual office, easily, quickly and safely.


This is the first step to use our virtual channels, create your account and password with which you can carry out your procedures on our web portal.



With only your user code you can access the duplicate of your invoice.



You can have your gas bill month by month in your email



With your user account and password you can register your requests, petitions, complaints or claims. You can also upload the files that support your request. Easy, fast, safe and without leaving home.




Fill in the form fields to make your gas leak report.




We want you to help us by updating your data and thus continue to provide you with information of great interest.




Check and pay your Gas service bills online.




Know the account status with one click.